Thursday, 17 July 2014

Symptom : Windows 8.1 Black Screen with Mouse Pointer available

Root Cause
This occurs because Windows Update performed a background installation of a Release
driver, which requires a reboot to complete the installation. 

Workaround - Recovery(!Keep reading below before following these steps!)(!If you don't know how to boot into safe mode on windows 8, it's different than 7 and earlier, keep reading!)
If you did not perform the necessary reboot prior to installing the driver and now
encounter the black screen, do the following:
1 Reboot in Safe Mode.
2 Uninstall the driver.
3 Disconnect from the internet and then restart the system.
4 In normal mode, install the new driver.

Here are direct driver links for Nvidia:http://www.geforce.com/drivers Select Window 8.1 64 bit or 32 bit

Here are direct driver links for AMD Graphics Drivers:http://support.amd.com/en-us/download Select Window 8.1 64 bit or 32 bit
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